FAQ

How does Flyhi work?

Step 1. Sign up and get your account approved (21+)

Step 2. Shop your favorite products from your top local dispensaries and submit your order

Step 3. Your order is being processed & you will receive a text message when it’s on the way

Step 4. Receive a text message that your order has arrived and meet our staff with your ID

Step 5. Receive your product and enjoy!

How do I contact FlyHi?

Please use the contact form on our website or call us at 844-844-4400

How do I change my delivery address?

Go to “my account” and click on “addresses”. Edit your address as needed.

Can I add multiple delivery addresses?

Yes. You can add two addresses in your account, a primary and secondary address. Then, you may set which one to deliver to using the selector in your address page. This address will be applied when you check out.

Is there a minimum order required?

Yes. A $50 pre-tax purchase is required to place a delivery order.

Is it important to buy from a legal dispensary operation?

Yes, you will always know your product is safe & legal. Buying cannabis on the black market is dangerous for numerous reasons:

  1. It supports criminals
  2. There are no guidelines for safe products (products often use toxic pesticides)
  3. It is dad for the environment & humans
Can I bring cannabis/THC products with me when I fly?

No. Cannabis is still an illegal drug under federal law. Please check with your state's laws and airlines when you fly for changes to these rules.

Can I buy cannabis based products for my friends and family?

Yes, as long as that friend/family is over 21 years old. If you buy on behalf of someone underage, you could face severe penalties, including jail time.

Do I pay the same taxes for medical vs non-medical?

In all legal states the marijuana tax for medical patients is lower than the tax rate for recreational consumers.

Is it really legal to have cannabis delivered in Colorado?

As of 2021, Aurora is currently the only city in Colorado that allows cannabis home delivery.

How long does cannabis last?

This depends on your body & what you are consuming.

  • Smoking or vaping. The effects peak around 10 minutes after consumption and typically last 1 to 3 hours, though they can linger for up to 8 hours.
  • Eating. The effects of edibles usually peak around 2 hours after consumption and can last up to 24 hours.
  • Dabbing. Similar to smoking, the effects of dabbing usually last 1 to 3 hours. If using a high THC concentrate, you could feel the effects for an entire day.
How long does it take for cannabis to kick in?

This depends on your body & what you are consuming. 

  • Smoking or vaping. You can begin to feel the effects of cannabis within 2 to 10 minutes. It kicks in quickly because it enters your bloodstream via your lungs within minutes of inhaling it.
  • Eating. Your digestive system metabolizes pot when you eat it, which can take a while. Edibles usually kick in within 30 to 60 minutes, but can sometimes take as long as 2 hours.

Dabbing. With this method, a highly concentrated form of marijuana is smoked through a special pipe. Dabs have a higher THC content than other forms of cannabis, so the high kicks in almost instantly.

What is CBD?

Cannabidiol is an active ingredient of cannabis. It is known to provide relief for anxiety, depression and pain. It is non-psychoactive; not producing an effect (such as changes in perception or behavior) on the mind or mental processes.

What are the delivery limitations?

Flyhi will deliver ONLY to residential homes/apt/condos. The law prohibits us from delivering to non-residential establishments; hotels, movie theaters, parks, etc

What is the legal purchasing limit for delivery?
  • California 
      • Up to 28.5 grams of non-concentrated cannabis
      • Up to 8 grams of concentrated cannabis, including concentrate contained in cannabis products (including edibles) 
      • Up to 6 immature cannabis plant

  • Colorado 
    • Up to 1 oz = 28 grams of THC cannabis
      • 1oz Flower = 8g of Concentrate (Shatter, Wax, etc)
      • 1oz Flower = 800mg of Edible
How long does it take to receive my order?

Delivery times will vary based on your location, traffic and time of day order is placed. We strive to do our best to deliver within the hour.

My product is defective (ie. vape pen). Do you accept returns or exchanges?

Yes, please contact us to discuss a solution.

Where are cannabis deliveries legal?

Several medical and adult-use cannabis states allow cannabis deliveries. Canadian legalization also uses delivery fulfillment.
Six states have adult-use cannabis delivery:
California: Delivery is legalized, supported by several hundred licensed services
Colorado: Delivery is legalized.
Oregon: Limited delivery is available based on local law.
Maine: Delivery is legalized.
Nevada: Adopted emergency rules permitting delivery during COVID-19.
Massachusetts: Delivery is legalized, but not yet operational.
Michigan: Allowing adult-use delivery under emergency rules.

What is THC?

Tetrahydrocannabinol is an active ingredient of cannabis. It is psychoactive; producing an effect (such as changes in perception or behavior) on the mind or mental processes.

What are cannabinoids in marijuana and do they help?

Cannabinoids which are the active chemicals in marijuana are similar to chemicals in the body that are involved in appetite, memory, movement, and pain.
Limited research suggests cannabinoids might: Reduce anxiety, reduce inflammation and relieve pain, control nausea and vomiting caused by cancer chemotherapy, kill cancer cells and slow tumor growth, relax tight muscles in people with MS, stimulate appetite and improve weight gain in people with cancer and AIDS.

How much of an edible should I eat?

Everyone reacts to cannabis differently. A typical dosage is 10mg. If you are just starting into cannabis we suggest microdosing of 1.0mg - 2.5mg and wait 30 - 45 minutes.

How long does THC stay in your system?

Cannabis can be detected in your system for 30 days or more depending on volume consumed and frequency.

Can I become addicted to marijuana?

Yes, about 1 in 10 marijuana users will become addicted. For more information visit CDC’s section on addiction.

Is it possible to ‘overdose’ or have a ‘bad reaction’ to marijuana?

A fatal overdose is unlikely. The signs of using too much marijuana are similar to the typical effects of using marijuana but more severe. These signs may include extreme confusion, anxiety, paranoia, panic, fast heart rate, delusions or hallucinations, increased blood pressure, and severe nausea or vomiting.

Is it safe to mix marijuana with alcohol or prescription drugs?

Using alcohol and marijuana at the same time is likely to result in greater impairment than when using either one alone. Using marijuana and tobacco at the same time may also lead to increased exposure to harmful chemicals, causing greater risks to the lungs, and the cardiovascular system. Also, be aware that marijuana may change how prescription drugs work. Always talk with your doctor about any medications you are taking or thinking about taking and possible side effects when mixed with other things like marijuana.

Is it safe for a breastfeeding-mom to use marijuana?

The CDC does not yet know. Chemicals from marijuana can be passed to your baby through breast milk. THC is stored in fat and is slowly released over time, meaning that your baby could still be exposed even after you stop using marijuana. To limit potential risk to the infant, breastfeeding mothers should reduce or avoid marijuana use.

How do I become a driver for FlyHi?

If you would like to join the FlyHi team please submit a resume.

How can I get my products listed on FlyHi?

If you’re interested in partnering with us to sell your products, please contact us and a representative will get back to you.

How does this site work?

Step 1 is to sign up and get your account approved. Then, shop for your favorite products and submit your order. When your order is processed and the driver starts the delivery you will receive a text message. When the driver has minutes away you will receive another text.

Is marijuana delivery safe?

Yes, it’s very safe.

Unlike illicit couriers, state-licensed delivery services follow dozens of pages of regulations from the Bureau of Cannabis Control. They must protect user data, as well as deter robbery by limiting vehicle inventories and locking products in a secured container in the vehicle. Furthermore, state cannabis regulations also contain security requirements including cannabis tracking, as well as rules.

Who can order from Flyhi?

Any person 21 or older with a valid government-issued identification.

Can I use an out-of-state government-issued ID?

Yes, you may use an out of state ID, as long as it’s a government-issued ID and you are over 21 years old.

During what hours can I get cannabis products delivered?

Delivery will be available from 12:00pm to 8:00pm 7 days a week.

Can I get 24-hour cannabis deliveries?

Sorry, there’s no 24-hour cannabis delivery yet.

Can someone else accept my marijuana delivery?

State regulations require the person who places the order to receive the order. This is to avoid underage sales and other deceptive actions.

Can you deliver to something that’s not at a home?

No. Legal cannabis deliveries must be made to the customer’s home address.

Delivering to hotels, parks, parking lots, etc. or other non-residential addresses is not legal by state rules.

What forms of payment do you accept?

At this time we accept cash only. Our staff will only carry $20 in change per order

Do drivers accept tips?

Yes!

Absolutely!

Can I pre-order my delivery?

At this time, we are only accepting orders made on the same day as delivery.

How do I receive my product & pay?

When the driver arrives, you will receive a text communication to meet the driver outside. Drivers are not allowed in your residence. You will then provide your driver with your valid form of identification that you used to place your order. The driver will confirm the total price and you will pay in cash. The driver only carries $20 in change. You will also provide a signature. The product will be in a locked storage container in which the driver will provide to you.

Have actions been taken to ensure safety during COVID-19?

Yes! All operating procedures have been updated to reflect the CDC standards for delivery Delivery services have implemented state health protocols to prevent the spread of disease.

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