FAQ

How do I change my delivery address?

Go to “my account” and click on “addresses”. Edit your address as needed.

Is there a minimum order required?

Yes. A $50 pre-tax purchase is required to place a delivery order.

Do I pay the same taxes for medical vs non-medical?

In all legal states the marijuana tax for medical patients is lower than the tax rate for recreational consumers.

What is the legal purchasing limit for delivery?
  • California 
      • Up to 28.5 grams of non-concentrated cannabis
      • Up to 8 grams of concentrated cannabis, including concentrate contained in cannabis products (including edibles) 
      • Up to 6 immature cannabis plant

  • Colorado 
    • Up to 1 oz = 28 grams of THC cannabis
      • 1oz Flower = 8g of Concentrate (Shatter, Wax, etc)
      • 1oz Flower = 800mg of Edible
How long does it take to receive my order?

Delivery times will vary based on your location, traffic and time of day order is placed. We strive to do our best to deliver within the hour.

My product is defective (ie. vape pen). Do you accept returns or exchanges?

Yes, please contact us to discuss a solution.

Is marijuana delivery safe?

Yes, it’s very safe.

Unlike illicit couriers, state-licensed delivery services follow dozens of pages of regulations from the Bureau of Cannabis Control. They must protect user data, as well as deter robbery by limiting vehicle inventories and locking products in a secured container in the vehicle. Furthermore, state cannabis regulations also contain security requirements including cannabis tracking, as well as rules.

Who can order from Flyhi?

Any person 21 or older with a valid government-issued identification.

Can I use an out-of-state government-issued ID?

Yes, you may use an out of state ID, as long as it’s a government-issued ID and you are over 21 years old.

During what hours can I get cannabis products delivered?

Delivery will be available from 12:00pm to 8:00pm 7 days a week.

Can I get 24-hour cannabis deliveries?

Sorry, there’s no 24-hour cannabis delivery yet.

Can someone else accept my marijuana delivery?

State regulations require the person who places the order to receive the order. This is to avoid underage sales and other deceptive actions.

Can you deliver to something that’s not at a home?

No. Legal cannabis deliveries must be made to the customer’s home address.

Delivering to hotels, parks, parking lots, etc. or other non-residential addresses is not legal by state rules.

What forms of payment do you accept?

At this time we accept cash only. Our staff will only carry $20 in change per order

Do drivers accept tips?

Yes!

Absolutely!

Can I pre-order my delivery?

At this time, we are only accepting orders made on the same day as delivery.

How do I receive my product & pay?

When the driver arrives, you will receive a text communication to meet the driver outside. Drivers are not allowed in your residence. You will then provide your driver with your valid form of identification that you used to place your order. The driver will confirm the total price and you will pay in cash. The driver only carries $20 in change. You will also provide a signature. The product will be in a locked storage container in which the driver will provide to you.

Have actions been taken to ensure safety during COVID-19?

Yes! All operating procedures have been updated to reflect the CDC standards for delivery Delivery services have implemented state health protocols to prevent the spread of disease.

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